The Director of Customer Services at the Electricity Company of Ghana, Dr N. K. Smart Yeboah says he is scandalised, embarrassed and humiliated by the sheer scale of corruption and inefficiencies at the state power distributor.

He said he was even more disturbed by the realisation that both male and female employees of the company are guilty.

They are involved equally in the shameful practice of extorting money from customers.

The Head of Public Relations at the ECG, Mrs Gloria Dua-Sakyi, agreed.
Eight months’ investigations by Crusading Guide reporter Anas Aremeyaw Anas uncovered meter tampering, stealing and selling of meters at exorbitant prices, power diversion, stealing of cables, juicy allowances for ECG Board members (some of who take as much as GHS9,000 a month), closed accounts and company indebtedness to the tune of almost GHS400 million, amongst others.
Dr Yeboah, speaking to repoorters onTuesday, conceded the issues captured in the investigative piece are largely accurate.
The list of companies owing the ECG, he said, “fairly represents” the true situation on the ground but explained that “it’s a dynamic list; it changes.”
As of November ending last year, Dr Yeboah said the ECG was owed GHS384 million – private companies and organizations owed 67 per cent with the government holding the remainder.
According to him, the ECG cannot be faulted much for the situation because with respect to the Ministries, Department and Agencies, it is the responsibility of the government to pay their bills and if for some reason the government is unable to do so, much cannot be done.
As regards the large companies which are owing, Dr Yeboah stressed that ECG has a duty to help businesses stay in business “because our continuous existence depends upon the continued existence of businesses,” and as a result such companies and the MMDAs are given a certain dispensation even when their bills are piling up.
How fair is this arrangement given that domestic consumers do not enjoy such compensations,? he was asked. “That is a difficult question,” he conceded.