Dear Listener of VOAR,

We do appreciate the fact that you have been receiving heavy interference from  and have tried to bring your complaint to the top of our work list.

Can you have a read of the document below please?  It relates to the reporting processes that we need you to follow.  


Licence Holders

Licensed radio stations will still be able to contact Ofcom direct through the following link:

https://stakeholders.ofcom.org.uk/tell-us/pirate-radio-interference-report

This will pass cases electronically to our Case Assignment Team, who will deal directly with your enquiry.  When accessing the link:

• put in your address and submit it
• highlight the correct address that shows in the box; then click "use this address" and the form will load automatically for your use.

I am also including the link for listeners to complain - see below.

Complaints from Listeners

All complaints from listeners, including those related to interference from Illegal Broadcasters, will be received and triaged by the BBC through their website.  If further investigation and enforcement action is required the BBC will then refer cases to Ofcom.  Ofcom no longer accepts consumer complaints of interference from any source other than the BBC.

Accordingly, those licence holders who have a link to our website complaints form should now amend their link for consumer use to:

https://faq.external.bbc.co.uk/templates/bbcfaqs/emailstatic/interferencePage

This will take listeners direct to the BBC complaints platform where their information will be dealt with.